Introduction
At Bicova, we respect your privacy and are committed to protecting it through compliance with this policy and applicable data protection laws. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at https://bicovatech.com/ or use our related services (collectively, our “Digital Services”).
Information We Collect
We may collect personal information such as your name, email address, billing address, payment details, and other data you provide when using our Digital Services. We may also automatically collect non-personal information like your IP address, browser type, and usage data.
How We Use Your Information
We use your personal information to provide our Digital Services, process transactions, communicate with you, improve our offerings, pursue legitimate business interests, comply with legal obligations, and for other purposes with your consent. We do not sell your personal information.
Legal Bases for Processing (GDPR)
Under the GDPR, we process personal data based on the following legal grounds:
- To fulfill our contractual obligations
- To pursue our legitimate business interests
- With your consent, which can be withdrawn at any time
- To comply with legal obligations
Payment Processors
We use secure third-party payment processors like Stripe and Wise to process online payments. Payment data is collected by these processors to facilitate transactions. We do not store full payment card details, which are securely handled and encrypted by the payment processors per PCI-DSS standards.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access or misuse, including data encryption. However, no data transmission over the internet is 100% secure.
Cookies and Tracking Technologies
Our Digital Services may use cookies and similar technologies to enhance your experience and collect usage data. You can control cookies through your browser settings.
Disclosure of Information
We do not disclose your personal information except to affiliates, service providers, partners assisting our operations as described in this policy, or if required by law to protect rights and safety. We do not transfer personal data outside the U.S. unless adequate safeguards are in place.
Data Subject Rights
You have certain rights regarding your personal data, including the rights to access, rectify, erase, restrict processing, object to processing, and data portability. California residents may have additional rights under the CCPA. To exercise these rights, please contact us.
Children’s Privacy
Our Digital Services are not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Automated Decision-Making
We do not use automated decision-making processes that significantly affect individuals.
Data Breach Notification
We will notify the relevant authorities and affected individuals of any personal data breach where legally required.
Policy Updates
We may update this policy periodically. Any changes will be posted here with the updated effective date.
Contact Us
If you have any questions, concerns or requests regarding this policy or our data practices, please contact us at [[email protected]].
Your California Privacy Rights
California residents have additional rights under the CCPA, including the rights to access and delete their personal information, opt-out of the sale of their personal information, and non-discrimination for exercising their rights.
Effective Date: [June 4, 2024]